Reference

Your Account Rights and Our Obligations

These Terms & Conditions set out what you can expect from stars77 login and what we ask of you when you open and use an account.

Akun TerverifikasiPembayaran: DANA, OVO, GoPay, QRISBerlaku Sesuai Hukum SetempatKebijakan TransparanKontak Dukungan 24/7
stars77 login Your Account Rights and Our Obligations
HUBUNGI TIM KAMI

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been handled in a way that does not match what is written here, our support team is available around the clock to walk you through the relevant section. You can reach us through the channels below — our agents in Makassar and across Indonesia handle account and policy queries every day of the year, with a first response target of under five minutes on live chat.

Team online

Live Chat

Available 24 hours a day, seven days a week directly inside your account dashboard. For Terms & Conditions queries, type 'T&C' in the chat opener so the agent pulls up the relevant clause immediately.

Email Support

Send detailed written queries about these Terms & Conditions to our policy inbox. We aim to respond within four hours during business hours and within twelve hours at other times.

Telegram

Our official Telegram handle links from your account profile page. Use this channel for quick clause clarifications; for account-specific disputes, live chat or email gives a faster audit trail.

PENGELOLAAN DATA AKUN

How We Handle Your Data Under These Terms

These Terms & Conditions are the contractual foundation for every data, security and retention practice described below.

Data Retention

We retain your account data, transaction history and activity logs for a minimum of five years from your last login.

Cookie Policy

Our platform uses session cookies to keep your account logged in and preference cookies to remember your last lobby tab.

Account Security

Two-factor authentication is available on all accounts and we strongly encourage you to enable it.

Data Sharing

We do not sell your personal data to third parties. Payment processor data — including DANA, OVO and GoPay transaction…

Account Closure Requests

You may request permanent account closure at any time by contacting support via live chat or email.

Policy Change Notifications

Whenever we materially update these Terms & Conditions, we post a notice on the login page for at least seven…

Common Questions About Our Terms

These are the questions we hear most often from account holders who have read through these Terms & Conditions and want a plain-language answer. If something is not covered here, reach out via live chat and an agent will point you to the specific clause that applies.

They take effect the moment you complete account registration and tick the acceptance box. If we update the terms after that, the new version applies as soon as it is published on this page and you continue using your account.

No. Under these Terms & Conditions, all payment methods — including DANA, OVO, GoPay and QRIS — must be registered in your own name. Using another person's payment account may result in a transaction hold or account suspension pending identity verification.

We retain your personal data and transaction records for a minimum of five years after closure, as stated in our data retention policy within these Terms & Conditions. You can request a full export of that data before or after closure via email or live chat.

We post a visible notice on the login page for at least seven days after any material update. You can also opt in to email notifications inside your account settings so you receive an alert the day any revision goes live.

These Terms & Conditions apply uniformly to all accounts. However, specific features and access to certain activities depend on local law for your location within Indonesia. Our support team can clarify which services are available where local law permits.

Accounts may be suspended for mismatched payment ownership, duplicate registrations, fraudulent activity or breach of any clause in these terms. You will receive written notice to your registered email within 24 hours of any suspension action being taken.

Submit a written dispute via our policy email inbox or live chat within 30 days of the decision. Include your account ID, the relevant transaction or action reference, and the clause you believe was applied incorrectly. We aim to respond within 72 hours.